We’ve got your back!

You’re not alone, the Serosoft Alliances Team is with you.

During our partnership, our team will always be there to help you with the processes to make sure that you have got all you need to reach your potential.

• Coordination & Collaboration 24X7
• Support related activities and open enhancement
• 24-hour ticketing system via JIRA
• Training at Indore office

Speed Box

Core feature

You’re not alone, the Serosoft Support Team is with you!

During our partnership, our team will always be there to help you with the processes to make sure that you have got all you need to reach your potential.

• Coordination & Collaboration 24X7
• Support related activities and open enhancement
• 24-hour ticketing system via JIRA
• Training at Indore office

Referral Partnership

A referral channel partner is an individual or organization that actively seeks out potential customers or clients for Serosoft. The referral partner is typically compensated through a commission or referral fee for any business they bring in. referral partner will play an important role in helping Serosoft expand its customer base and increase sales, while also providing an additional revenue stream for the partner.

Sales Partnership

A sales partner, also known as a reseller or distributor, is an individual or organization that will sell Academia to customers. The sales partner typically operates as an independent business but is authorized to market, sell and support Serosoft's product in a specific geographic area or market segment.

• Silver
• Gold
• Platinum

Platinum Partner Responsibilities

• Develop local market
• Perform presales activities (like client prospecting, reference sharing)
• Qualify leads (Suspects and Prospects)
• Assist Serosoft in sales (like price negotiation and deal closure)
• Perform implementation activities like Scope Management and Account Management of the identified customers
• Drive implementation activities like Gap Analysis, Product Configuration and User Training along with Post Implementation Support

Implementation Partnership

The primary responsibility of an implementation partner is to ensure that Academia is properly configured, integrated, and deployed in a way that meets the client’s specific needs and requirements. This can involve a range of activities, such as project management, system integration, testing, and training.

Implementation partners will work closely with Serosoft’s internal IT team, as well as with any other vendors or partners involved in the project. They may also be responsible for providing ongoing support and maintenance after the system is deployed.